Preparing for summer
Met Office Heat Health Alerts - https://www.metoffice.gov.uk/public/weather/heat-health
Heat Health Alerts – Information and advice from the Met Office regarding periods of extreme heat across the UK
Met Office Severe Weather Alerts - https://www.metoffice.gov.uk/about-us/guide-to-email
Sign up for Met office severe weather alerts via email
Community Pharmacy Spring Bank Holiday 2022 Opening Hours
Please see the link below to the NHS England and NHS Improvement Regional website, where you will find the opening times for community pharmacies over the Spring Bank Holiday 2022 period.
South West Essex.xlsx (england.nhs.uk)
- Evidence-based information about vaccines and infectious diseases aimed at the public and health professionals.
Installation of New Telephone System
We have recognised the issue with the capacity of our phones and have invested in a new telephone system, which will GO LIVE on 1st April 2022.
For the first few weeks following go-live, we will need your support to help a smooth transition. We would like to say a big Thank You for your support during this time!
My Planned Care - Hospital Appointment Waiting Time
The link to My Planned Care website gives the average waiting time for each speciality for your outpatient appointment.
Respiratory Clinic - West Basildon PCN
From 7th January 2022 we are offering face to face appointments to the Respiratory Clinic for both adult and children with any of the following symptoms:
- Patients with respiratory tract infection
- Patients with Covid-19
- Patient with suspected contact with Covid-19
To be seen in Respiratory Clinic the patient has to have an initial telephone with one of the clinicians at the practice, who would then book the appointment for you to be seen in this clinic.
Please note the location of the Respiratory Clinic is:
Long Riding Surgery, Basildon, Essex, SS14 1QY. The clinic times are 13.00- 17.00 Monday to Friday.
Central notifications for Covid-19 vaccination
In the government drive to increase boosters, they have sent out central letters and texts to encourage patients to have their booster.
Unfortunately the reminders appear to have gone to many people who have HAD their booster.
If you aren’t immune-compromised, you don’t yet need a fourth dose. Instead the first two doses and booster is the complete course.
If you are immune-compromised (for example you have no spleen, you are having chemo, are on immune-compromising drugs like methotrexate and so on) then you do need a fourth dose. You probably were contacted by NHS directly back in September for your third (rather than went through normal booking) and the same team will be in touch very soon to book your fourth.
Latest update and guidance on Self-certification
Fit notes and proof of sickness
Employees must give their employer a doctor’s ‘fit note’ (sometimes called a ‘sick note’) if they’ve been ill for more than 28 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
If they started their sick leave before 10 December 2021, they must give proof if they’ve been off work for more than 7 days, including non-working days.
If employees are self-isolating and cannot work because of coronavirus (COVID-19) they can get an ‘isolation note’ online from NHS 111. They do not have to go to their GP or a hospital.
If they are off work with any other illness, they can get a fit note from a GP or hospital doctor. If their employer agrees, a similar document can be provided by a physiotherapist, podiatrist or occupational therapist instead. This is called an Allied Health Professional (AHP) Health and Work Report.
Fit notes are free if the employee has been ill for more than 28 days when they ask for one. The doctor might charge a fee if they ask for the fit note earlier.
If the employee’s illness started before 10 December 2021, they can get a free fit note after 7 days.
If employees are off work for 28 days or less, they do not need to give their employer a fit note or other proof of sickness from a medical professional.
For more information please click here: Taking sick leave
NHS COVID Pass for 12 to 15 year olds for international travel
From 13th Dec 2021, the NHS COVID pass will be rolled out to 12 to 15 year olds for international travel, allowing even more people to be able to prove their vaccination status.
Please click here for more information NHS Covid Pass for 12-15 year olds
Covid-19 Exemption Pass
How to apply for and receive your COVID Pass medical exemption:
Phone the NHS COVID Pass service on 119 to ask for an NHS COVID Pass medical exemptions application form. You can also call to find out more information about COVID Pass medical exemptions.
The call handler at the NHS COVID Pass service will ask you some questions.
1. You will need to give: your name, your date of birth, your NHS number (if you know it), the name of your GP and/or specialist clinician
2. If you’re eligible to apply, you’ll get an application form by post.
You should not ask your GP for an application form. If you do go to your GP before you get your application form you’ll be asked to call the NHS COVID pass service on 119.
3. Return your application form to the GP or relevant clinician stated on the form. Your application will be clinically reviewed by your doctor, specialist or midwife. Your GP, specialist or midwife may ask to speak with you if needed, but you won’t need to book this when you submit your application.
4. You’ll automatically get the results of your application by post 2 to 3 weeks after applying. You don’t need to contact your GP or the clinician reviewing your exemption unless they ask you to contact them.
5. If you get a medical exemption you can use the domestic NHS COVID Pass wherever you need to.
The pass won’t show others that you have a medical exemption, just that you have the NHS COVID Pass.
You can access your NHS COVID Pass digitally – on the NHS app or the NHS website. You can also download it as a pdf.
The information above is taken from the following link:
New email for prescription requests:
The practice no longer accepts medication requests over the phone. We would like to encourage our patients to use the online service for medication requests. However, if you chose to email the request to us, please use the designated email: email@example.com
Please allow us 48hours from the time we receive your request to process your prescription for you.
Walk-in vaccination clinics in mid and south Essex
To find a centre near you, please click here
Flu Vaccinations 2021- 2022
We are currently running Flu Clinics for Aged 65 and over, and “At Risk” patient group.
Patients eligible will be notified by the practice by text or telephone. With lockdown restrictions lifted across the UK it is important that you get your vaccine if advised to.
The Flu vaccination is given to those who are:
- Aged 65 and over
- Have certain health conditions
- Are pregnant
- In long-term residential care
- Main carers for the elderly and disabled, and those living with individuals at high risk from Covid-19
- Frontline health and social care workers
- Those aged 50-64 with no other health conditions will be offered the vaccine at a slightly later date
For more information on the symptoms of flu, and how to treat it, please visit the NHS website.
Child Flu 2021/2022
Nasal flu vaccine
Zero Tolerance Statement
It is vitally important for all members of staff to be treated with respect by the public at all times.
In line with the rest of the NHS & to ensure this is observed, we have instigated a Dignity at Work / Zero Tolerance policy whereby aggressive or violent behaviour towards or staff will not be tolerated under any circumstances.
Anyone giving verbal abuse or undertaking actual physical abuse of members of our staff will be given a written or verbal warning that this behaviour will not be tolerated.
If this should occur on a second occasion then the Practice may choose to report the person to the local police or insist that they be removed from the practice patient list. There will be no appeal process as the decision of the collective management is final.
We are sure that you will understand that proper behaviour is imperative for a professional practice and that non-observance will not be accepted.
Thank you for your understanding in this matter.
Your COVID recovery
How to look after yourself at home if you have Covid-19 - NHS (www.nhs.uk)
COVID-19 can have a huge impact on both your body and mind. Find help and support at Your COVID Recovery.
As of the 17th May the Government plan to publish COVID vaccination history on the NHS app. This data will be pulled nationally in an attempt to divert queries away from GP practices. All patients have to do is download the NHS App and create their own login or ring 119 for paper copies. Please DO NOT contact you GP surgery as we are unable to provide letters showing your COVID-19 vaccination status.
According to the MHRA (Medicines and Healthcare products Regulatory Agency), there is a possible link between COVID-19 vaccine AstraZeneca and extremely rare, unlikely to occur blood clots. The benefits of the vaccination continue to outweigh any risks but the MHRA advise careful consideration be given to those people who are at higher risk of specific types of blood clots because of their medical condition.
For up to date information on any of the COVID-19 vacations please follow the government website.
Respiratory Rescue Packs
There has been much activity on social media providing the need for respiratory rescue packs for asthma patients. Please note the clinical advice below:
For asthma patients: patients should not be provided with rescue packs, they need to seek medical assistance as per their asthma action plan. Ask for a GP appointment (which would be triaged on the phone due to COVID-19).
For COPD patients: routine rescue packs should not be given/re-issued without the clinician having a very explicit conversation with the patient distinguishing between symptoms of COVID-19 (for which a rescue pack could actually cause harm) VS symptoms of COPD exacerbation.
If you do find that any questions are not answered please feel free to contact reception on 01268 663140 who will be more than happy to help you.
How to Write a Review
We generally find that those that have a positive experience with the practice are generally less likely to leave a review. Please let us know how well we have done by leaving a review. To leave a review please click HERE
Please see below our results from our latest CQC inspection.