When We Are Closed
Call 999 for life-threatening emergencies only such as:
- Major accident or trauma
- Severe bleeding
- Persistent/severe chest pain
- Suspected stroke
- Severe breathlessness
- Loss of consciousness
Call NHS 111 when you need medical help fast but it is not a life-threatening emergency. NHS 111 is available 24/7, every day of the year and is free from all landlines and mobiles.
Accessing NHS 111 services
Call 111 when:
- You need medical advice/help but its not a 999 emergency
- You think you need to attend A&E or another NHS urgent care provider go to 111 online first
- We’ll help you right away and, if needed, a healthcare professional will call you.
- Your GP surgery is closed and you need healthcare advice but you cannot wait until your surgery re-opens
- You can access NHS 111 online by visiting the website 111.nhs.uk
- People with life-threatening illnesses or injuries should continue to dial 999.
- NHS 111 online makes it easier for patients to get the right advice or treatment.
NHS 111 online can make sure you access the most appropriate service for your health concern. If needed, NHS 111 online can direct you to an urgent treatment centre/walk in centre, emergency dental service, GP, pharmacy or another more appropriate local service.
Please note: during normal practice opening hours, the practice remains your first point of contact